The Mad Blogger!

Ditto those comments! Jeep in 4 times for the same problem. They never get it fixed. Going off lease soon. I won't be getting a Chrysler Jeep again!

My salesperson stole my identity when i purchased a new car from them. He opened up a credit card with my information...two years later i find out about this (when the credit card company threatens to sue me) and my credit score has plummeted. After i found out who and how my identity was stolen, i call glendale chrysler and told them. They could not care less. I asked them to contact all the other people who this person sold a car to and they told me it would negatively impact their business. Glendale Chrysler sucks!!!

Goodcars.com, right. Glendale Chrysler should register the domain name www.BuyACarFromUsAndLoseYourIdentity.com

That is very unfair of you to judge a dealership because of something that happened once. That was a bad employee. Not a bad dealership. And as someone who actually works for this Dealership I will say that we are probably one of the most locked down dealerships in St. Louis when it comes to customers private information. Since that "1" I repeat "1" issue in 36+ years of business. Glendale Chrysler Jeep has put in place more safeguards that you could ever imagine. They actually hired a firm to come in and set up systems that would protect the customers, placed all new secured servers to keep private information private, invested in a whole new computer system to restrict salesmens access to your private data. We are not even allowed to be in the room when you fill out your credit application and it is sealed by you and delivered to a finance manager in a whole separate secure building ( which was another step that was taken). I would say that our owner took more than the basic action to assure that our customers information remains safe. The gentleman that owns our dealership is very good man that cares more about our customers than you could ever imagine. I am sorry that happened to you. But I assure you it was not taken lightly and many many things were put in place to make our dealership one of the most consumer friendly Dealerships in the St. Louis Area.

What did Glendale Chrysler do for the guy who had his identity stolen? anything?

Sorry. One friend's identity stolen by an employee of Glendale Chrysler means they are blackballed for life by me. The identity thief may very well still work there; I know he isn't in prison, where he belongs. GoodCars.com is bad news, avoid Glendale Chrysler, take your business elsewhere. They apparently willingly hire crooks and thieves.

I can answer your question TheMadBlogger...they did NOTHING FOR ME!!! They basically said tough ***. Didn't even fucking apologize. Meanwhile, my credit score is just over 600. I cant even get a credit card to improve my rating. And i think i am going to have to call out the person of interest above. If that happened ONLY ONE TIME, then what was the reason for that persons termination? Glendal Chrysler Sucks, www.goodcars.com sucks.

PS - a $25 background check would have told those cheap bastards at glendale chrysler that the salesperson they hired had 6 priors and 1 conviction of forgery... thanks for looking out for the customer GLENDALE CHRYSLER - YOU SUCK!!!

First let me say that Glendale will never get my business. Furthermore, I will tell anyone that will listen not to buy a car there. As a former part owner of a local car dealership let me take a second perspective on this. If the owner of GC really cared about his customers and was unable to make a monetary overture or some type of restitution, AT THE MINIMUM, a written apology and a statement detailing the safeguards put into place would be in order. Second as I understand, the person in question had a criminal record for this same offense in the past. Was there any type of background check done on this employee? Have new safeguards been put into place to ensure that individuals convicted of fraudulent activities will not be hired? I know that many people already believe that car salesmen are already trying to cheat you and maximize their commission on a sale. Now we have to worry that a salesmen may also try to steal their identity and buy a 50' plasma and a trip to Europe on their good name. Word is getting out about how this customer was violated and what the dealership did about it- nothing. Do the right thing and make it up to the customer, the bottom line will be affected.

From what I understand the person responsible for the crime was prosecuted. And yes we do background checks, and drug testing. We take the steps to prevent this from happening, but sometimes things happen that you cannot control. As far as not doing anything for you I am sure there are two sides to that story. I know the owner of our dealership on a personal level and I know he is not the kind of guy that would tell you tough. I think you are being very hard on us for something that happens in businesses all over the country. We follow the laws that are set forth for us. And I know for a fact that Glendale Chrysler Jeep is a good place to buy a car. We won the Midwest Dealer of the Year from Chrysler for 2006 ( 2007 hasnt been announced yet) . That award was given for customer satisfaction based on customer survey reviews. And there were over 1200 dealers in the running. We treat people better than most dealerships in the area. Once again I am sorry that you had that happen to you. The guy was fired, and prosecuted. And we are doing everything we can to make sure it never happens again. Yoou cant judge an entire organization based on something that one person did in secrecy. And when he was caught he was punished to the laws fullest extent. in closing i would like to say that you can put all the safeguards in place and things will still happen. People will find away around them. If safeguards worked then there would be no problems with identity theft, but as you see it is getting worse. You must understand that we are victim as much as you.

Person of interest: couple of questions for you... 1. Are you saying you do background checks now becase Glendale Chrysler fucked up and hired someone with 6 priors and 1 conviction for forgery AND THEN OPENED UP A CAPITAL ONE CREDIT CARD IN MY NAME AND RAN UP 9800.00 or you did it the whole time 2. Are you saying that Brett was fired for doing this...that would indicate he did this to others...if so, you really didn't do anything to prevent this. I didn't discover my identity theft for over a year after he was fired and 2.5 years after i purchase the car. So again, i ask you, what the *** did glendale chrysler do to alert me that they hired a felon and gave him access to my person financials. 3. read the back of your financial purchase agreement. Second to last paragraph on the back, right side. It states something to the affect of: we will protect your non public information. BANG UP JOB THERE!!! I actually tried to sue glendale chrysler over this...this is another reason how i know they did nothing to remedy the situation...but my lawyer was lazy and probably a piece of ***. I could probably get a few grand from Glendale Chrysler for this...but why, this is too much fun. For every 1 person actually googling www.goodcars.com they will probably read this post and go elsewhere.

Billy, you are right. This is fun. Every time goodcars.com is googled they will now also see that Glendale Chrysler has now been named DEALER OF THE YEAR in the midwest business center for TWO STRAIGHT YEARS! In other words, the VAST MAJORITY of people coming through their doors couldn't be happier. I think it's quite unfair to judge a dealership based on on incident, and being a employee at a competitor, I see their numbers.....and they are doing quite well. Dealership of the year for two years in a row is quite impressive, and while I am actually happy that you would take your business elsewhere (maybe I'll get it), I don't like the bad reputation that car dealerships get. It's undeserved.

well, in sales, you work in a messed up industry. click the link below and do a name search for brett berberich to see the charges against my fine saleperson that glendale chrysler (www.goodcars.com) saw fit to hire: http://www.courts.mo.gov/casenet/cases/searchCases.do?searchType=name THAT IS SOMEONE I WOULD WANT WORKING FOR ME!!! what is also interesting is that when he was finally put in jail (for something totally unrelated to my incident), he was working for suntrip. Like i said nice industry. Try and do a background check once in a while and maybe you wont screw your customers over.

Is glendale chrysler trying to get money back from him? or is this garnishment taken from glendale chryler

Garnishment/Execution Issue Date:  02/15/2008  Location of Judgment or Degree:  St Charles Circuit Div  

Debtor:  BRETT BERBERICH  County Directed to:  St. Louis County  

Garnishee:  GLENDALE CHRYSLER JEEP  Requester:  DAVID REID GAMACHE  

Requested Return Date:  05/15/2008  Interrogatories Filed:  

Exemption Filed:  

Reason for Hold:   Date Placed on Hold:  

Reason Taken off Hold:   Date Taken off Hold:  

Reason Released:   Date Released:  

Pay Out Date:  

Total Due:  $19,501.14  Balance Due:  $19,501.14  

Cant you just move on an realize that every industry has to evolve. Identity theft is a growing crime. And as it changes business' have to find new ways to protect against it. if we could stop all crimes before they happen then we just would have the perfect world with no need for Police. But guess what the world isnt perfect and criminals always find a ways to outsmart the system. Because a criminal did what they do doesnt make Glendale Chrysler Jeep a bad dealership. You gonna boycott Mastercard because they got hacked, or the IRS? Cmon and use some common sense. Things happen that are beyond your control. And when they do we all learn from them and do things to prevent them from happening again. You never hear of all the good things we do. Sponsoring charities, literally giving the police free cars. That doesnt matter I guess because one I repeat ONE bad guy . Did a bad thing to ONE I repeat ONE customer. You think you can drag their name through the mud.

YES - ONE BAD PERSON RUINED MY CREDIT (640 CREDIT SCORE CURRENTLY) AND GLENDALE CHRYLSER ALLOWED IT TO HAPPEN. If you guys are so charitable, how about spending less on charities and investing as little as $25 for a friggin background check on each new employee? Hell, I even showed you a free site to do some research on your employees. How about you take care of your customers FIRST? I guess that is too much to ask? And if your not going to do that, why didn't Glendale Chrysler (www.goodcars.com) attempt to make the customer that this happened to happy? You didn't do anything to help me get my credit fixed. I have over 120 hours in fixing this and its still not fixed. Once again, THANK YOU GLENDALE CHRYSLER!!!

Billy is OBVIOUSly an angry idiot. From the text of this sad but entertaining discourse it it very obvious Billy has never been an employer, business owner, has no legal background, no negotiating skills, no ability to converse intelligently or any knowledge on how to get things done. I'd bet this car purchase may have been his very first and since Daddy wasn't there to do it for him this time, he failed to protect his own interests making things even easier for the identity thief. Isn't it great that any blowhard can go on the internet and bash someone without ever hearing hte other side of the story or revealing their own inadequacies (sorry for the big words Billy-that means you're below average) and rail against things gone wrong in their own little perfect world. So, harm was done and Billy got an undeserved bad rap. That IS unfair, agreed. But, the fact that he hired an attorney to sue the dealership rather than to defend his situation or seek help in getting the matter resolved, usually indicates that there was not enough merit in the case for the ambulance-chasing lawyer to make any money. Grow up Billy. If your credit score really is 640 and your IQ is higher than 9.0, you can figure this out. Ask for help - not demand retribution. I am buying my 4th car from GDC this month and have recieved nothing but the finest service in all departments as have the many friends who recommended them to me in the first place. I'm sorry for your situation-bad things happen to good people everyday. Quit being a victim, find your 'nads and move on. You weren't car-jacked, dismembered, infected with a life threatening virus or lose a kidney. Change your poor me attitude and you'll change your life.

Bobby, Just an FYI for you, i have taken steps to fix my credit. I fail to see how this matters? Does this change the fact that glendale chrysler runs their car dealership some some kind of lemonade stand? And to answer your other, non related questions, it was my second new car purchase within 14 months. Again, i fail to see how this even matters (bommorito infinity didn't steal my identity when i purchased my g-35 coupe). I have two neighbors that have purchased a car from glendale chrysler. I can guarentee you that they will NEVER go back. I am just trying to spread the word with what happened to me in my dealings with www.goodcars.com. Why you attack me for this TRUTH is beyond me. You continue to purchase cars from them, good for you. I suppose you didn't read the above posts where glendale chrysler even has a suit against their former employee??? DO they have an iq of 9.0 (i believe you meant 90 indiciating below average intelligence boarding on retarded, but i digress) for hiring an attorney for their damages? I didn't think you so tough guy. So please keep posting (or keep on getting more salespeople from glendale chrysler to post - its obvious from your IP btw), because your moronic ass doesn't realize that the more posts to this blog, the more it comes up when people search for www.goodcars.com.

Gee, Billy, not much else to say is there? I'm gonna go now because it appears you have more time to spend on this than anyone else - the rest of us have lives. You've made it quite evident to everyone your position on this. And to anyone hoping to have a conversation with you that they should stand back to avoid getting foamed on. When this happens to a dog, they mercifully put him down. Good Bye and Good luck.

Good work there Bobby, you made exactly no point what so ever, thanks for playing

I think its great that we have a place to vent our frustrations. The two who are for Glendale Chrysler obviously work there and are probably paid for thier comments. They would not feel the same if it was there credit that was stolen and would also be mad at the place where they bought the car. Unless of course they have 10000. laying around and good enough credit to forget something like that. I would think that a company that big would carry some kind of insurance for things like that. They probably collected and kept the money!! I would contact the Better Business Bureau and my local congressman. Thats the only way you will get things done.

Well - its been 4 years since this has happend and I believe i have finally cleaned up my credit enough to get my own credit card again. I have had to live off of my wifes credit for the past 2 years (since this happened and we initially didn't know how my identity was stolen, we closed every credit card we had - when i tried to apply for a credit card 6 months later, my credit was so bad, i was declined). I hope i get it...its pretty difficult to earn good credit back when you dont have any... Thanks again glendale chrysler.

I HATE Glendale!! I was just there again today for reoccuring problems with a 2007 jeep grand cherokee i bought 2 months ago. I've taken it back 6 times (for various problems) and they still can't get anything done right. I've been given no paperwork or even one receipt of any service they've done to my vehicle. I was told today "i can't print out a work history on your vehicle for some reason, sorry." what?!?! Their service department is rude and the guy I spoke with today had a bad attitude. My jeep is still not fixed! I told them if it was safe to drive, i'm taking it home today. The man i spoke with said "it's safe, you'll just have to deal with the noise." When I drove my jeep off the lot, it's making a new rattling noise that it was not making before i took it in! Somehow, it mysteriously started making a rattling noise overnight. Hmm. could that be the problem they're still "fixing" and why they didn't want to give it back to me today when they promised me they would have the mufler problem fixed? Then, when I went in to talk to the salesman, he informed me that could not give me the lifetime warenty i was promised on after market moonroof he had installed. Would I have had them put in a moon roof without a warenty?! I plan on calling another jeep dealership to fix my new problem that mysteriously happend overnight, and I'm researching the lemon laws tonight. If i can, i'm going to return the jeep and NEVER going back to Golendale.

Recent customer, You should not have been treated that way. You are too good looking for something so terrible to happen. 1. Vehicles are a mechanical device. They break. Sorry for the inconvenience, but these things do happen. I know your salesperson, and he takes great care in making sure that his customer's are satisfied. He wouldn't sell as many cars as he does, or make the money he does if he does not. People in the service department are not concerned with customer's interest, they are payed hourly, and it matters little to them if you come back or not. This behavior is not limited to Glendale, it happens all over. 2. Regarding the sunroof. The Aftermarket company we are using for them yanked the lifetime warranty WE were promised without notification. It's been our practice that anyone who purchased a sunroof under that assumption would have coverage put forth by us as a dealership. We didn't have to do anything, but we did. If you have a problem, we will take care of it. In the end, it will work out for you. Good looking people always get what they want. Just come in and bat your eyes, and I'm sure everyone will fall all over themselves to help you.

i am a glendale chrysler employee, and first i would like to say that i knew brett and i never knew this happened til reading this post, i am stunned, and am deeply sorry for bill's experience, i would have never have geussed that he would have done that, with that being said i would like to add an objective opinion, i mean objective because i am not in service nor am i a salesman, i belive that in our society that there has been a complete lack of desire to care for our customers and their individual needs, it is happening everywhere, at the grocery store, fast food, auto dealerships, auto parts stores, any customer service oriented buisness where the customer should be king, i am too young to know first hand how our grandparents' beliefs were, but i do know from reading history that before our parents' generation, vendors, salesman, service staff and all others of the like knew that without the valued customer we would not make a living, we would not have a roof for our childrens head, we as americans should wake up and realize it. i heard today that if i googled glendale chysler i would see nothing but bad posts and blogs, and unfortunatley this person was right, i would like to say that i love my job, and i expect to retire from this establishment, it pisses me the *** off that a few fucktards that should be working at mcdonalds may be the cause of this dealership getting a bad name and could ultimately lead to me not having a good career, our dealer principal is really a good person, and if he truly knew what some of his employees were really like he would *** a 12 couric brick, however no one wants to throw anyone under the bus, i could go on forever about this subject, my final words will be this, we are really a good dealership, and we do bend over backwards at times to help our customers, we will make every attempt to rectify a bad situation if we are aware of it, we are one of the less "satuffy" dealers around, i will say that there are a few people we work with that could work on their people skills, but as a whole we really do a good job, dont believe me? google every other dealer in saint louis see what you get

again...if its such a good dealership...then why haven't they attempted to rectify this situation?

i cannot answer that, there must be some sort of circumstances, that you and i do not know, i believe there should have been some sort of apology, however this dealership has taken drastic actions to ensure that we comply with federal law where identity theft is concerned, it is a sad thing to say, but there are a ton of ways people can steal our identities, there are websites where a person can look up any court judgement against us and get our addresses, including the past addresses for free. I never thought brett would have been smart enough to pull that off, if he can do it what do you think a truly skilled thief could do?

Well if its worth anything... they will probably be closing thier doors soon enough... LOL. thats the route gm and chrysler are going to be taking little by little.

I bought my wife's jeep, and my own at Glendale, and the dealership bent over backwards to help me out in the one instance I had an issue. It was taking forever just for delivery to occur (delivery was 3 weeks late), and they made it right in the end by adjusting the terms of the deal. This was a circumstance not even under Glendale's control (a lot recall at the factory), but Glendale still made it right. If I were Billy B, I'd be just as mad as he is, and probably behaving similarly - there's no excuse for ID theft. However, I felt it only fair to post a positive experience as well.

I bought a 1997 Plymouth Voyager from Glendale Chrysler Plymouth. The next day, I worked late, came out after dark . . . no lights at all. This seemed a bit odd, as the dealer prep checklist showed they had checked the lights and they worked, a but curious concerning there was no relay. They fixed the light (after I had been pulled over by a cop and had other misadventures driving at midnight with no lights). I asked for the $500 or whatever they had charged me for dealer prep, since this obviously had not been done. Needless to say, they did not give my money back. So, no matter what goodcars.com might say, or how many stars their failing parent gives them, they suck ass--they sucked ass then, they suck ass now, and will continue to suck ass until they go under--hopefully soon, for the protection of the motoring public.

In April 2008 I bought a new RAM 2500 with the Cummins Diesel from Glendale. To date it has been back there 11 times with 4 times for a Check Engine light and 5 times for the oil filling up with fuel. These problems have not been fixed and Although the salesman is a friend of mine, I am going to get a lawyer and exercise the Lemon Law against Chrysler LLC and Glendale Chrysler for their inability to fix anything. I guess they think everyone is an idiot the way they attempt to explain what is wrong with the vehicle. I know there also is a frustrated lady as when I dropped the truck off last wednesday and she was picking up her car, it wouldn't start. That is exactly what it was in the shop for. No wonder Chrysler is going bankrupt. When this is all over, I think I will be going back to Ford Trucks. Maybe I can get lucky and get one that doesn't want to live at the dealership.

Glendale Rep: GROSS. I don't know who you are, but my looks have nothing to do with the situation. It was pretty obvous that it was because I AM a young, woman that I was treated this way. No one at a dealership (service dept or auto repair) would have treated me with such disrespect if I were a 40 year old man. I was treated with NO respect at that place. My salseperson was great - nice guy, until the last incident, and just said "oh well, sorry i promised you that before you signed the contract, I can't do anything about it now." There was no negotiation. My issue was that I didn't want to buy THE SAME vehicle from McMahon (factory sunroof already included) because they were rude to me, and would only give me maybe 10 minutes of their time, even though I made an appointment to see someone. I bought from Glendale because the service was better -- It was better until AFTER I bought the vehicle. Then, no one cared. I have no question that he's a good salesman, he got me to buy from there. Everything seemed great - I am in my mid-late 20s and finally was able to buy a vehicle with out my father or boyfriend (or so it would seem). I actually feld bad for the guy recently when I heard the news about dealerships closing. However, the quality of the vehilces Glendale sells, and the service department workers make this place awful. The service department was the WORST experience with a mechanic shop I've ever had in my life (and i've had some old cars that were serviced numerous times at various places in IL and MO). I found this website when looking for other people who had problems with this dealership. I know people only write reviews when they either love or hate an experience, but I just wanted to warn anyone else researching this place that I would never recommend it. The South County dealership is now the one I visit. YES, I have had other problems since I stopped going to Glendale. I love look of the Jeep, it just isn't mechanically sound. A bad product of Chrystler. I'm probably never buying a Jeep again (i've had a few). They just aren't made like the used to be made.

Glendale Chrysler do suck. We purchased a car from them a fw years back which was a piece of crap. The car passed their inspection so why is it that the brakes had to be repaired by them within a 2 month period. I didnt realize that they were the ones who did the inspection until a friend of mine pointed it out so the brakes should not have been that worn if the car actually passed inspection in the first place. We received numerous of mail from them so we went to them about 8months ago to try to purchase another vehicle and never heard a word. You call and leave messages and your calls are never returned. It didnt take long for me to remember that is exactly what we went through when we purchased the first car from them. We will never go there again. There is still so much owed on the car we purchased from them 3 years ago until NOBODY will even give us a trade-in. They are a rip-off and they prey on people's trust.

They are TRYING to keep a Three Thousand Dollar refundable deposit of mine. I changed my mind on the car I really wanted. So Travis and his boss Carlos said they will not refund my money. But the real kicker is I DID NOT even sign 1 single sheet of paper. contract or otherwise. THEY ARE HOLDING MY MONEY HOSTAGE. WHAT THEY ARE DOING IS HIGHLY ILLEGAL. AND THEIR SERVICE DEPARTMENT REALLY REALLY REALLY SUCKS. THEY CAN'T FIX ANYTHING RIGHT.

Wow... sure glad I found this site... I was thinking about buying a Dodge Ram pickup from Glendale... NOT!!

Dear Billy, You are completely wrong about Brett, I know him well and he has sold me many cars over the years. Never have I recieved such great customer service! He is a true gentleman! You should not spread your malicious nonsense over the internet. Glendale Chrysler is a top notch dealership employeeing only the best! I will continue to shop there and to remain friends with one of the industries top sales people!!

Really "Shonnie" states "Glendale Chrysler do suck!" Did anyone here graduate from high school? If so it must have been an unaccredited city school. My god concentrate on learning the english language before you attemp typing text on the internet! As for Mr. Billy wanhh wanhhh wannhhh... Served time yourself son?

Really "Shonnie" states "Glendale Chrysler do suck!" Did anyone here graduate from high school? If so it must have been an unaccredited city school. My god concentrate on learning the english language before you attemp typing text on the internet! As for Mr. Billy wanhh wanhhh wannhhh... Served time yourself son?

Really "Shonnie" states "Glendale Chrysler do suck!" Did anyone here graduate from high school? If so it must have been an unaccredited city school. My god concentrate on learning the english language before you attemp typing text on the internet! As for Mr. Billy wanhh wanhhh wannhhh... Served time yourself son?

Obviously Mr. Billy has no idea what he is talking about. Brett was not fired from Glendale for the above mentioned innuendos. He was not a convicted felon etc. etc. etc. nor did he have access to Mr. B's financial information per Glendale's policy. Billy Billy Billy, please get over your financial problems and possibly land a second job to adequately pay for your bills. Why not share your name over the internet so we can all slam you???? come on big boy!

Wow, "you are wrong" has no idea WTF he's talking about, and also doesn't know how to "post" on the internet either, three times for the same comment? good job jackass

TMB thinks it is time to bring back the site. The Mad Blogger is back baby, look out. Here are some of

I think YOU ARE WRONG is brett. He is out of jail now...probably trying to find himself a job. And YOUR ARE WRONG...if brett didn't get fired from glendale chrysler, can you please explain this: Is glendale chrysler trying to get money back from him? or is this garnishment taken from glendale chryler Garnishment/Execution Issue Date: 02/15/2008 Location of Judgment or Degree: St Charles Circuit Div Debtor: BRETT BERBERICH County Directed to: St. Louis County Garnishee: GLENDALE CHRYSLER JEEP Requester: DAVID REID GAMACHE Requested Return Date: 05/15/2008 Interrogatories Filed: Exemption Filed: Reason for Hold: Date Placed on Hold: Reason Taken off Hold: Date Taken off Hold: Reason Released: Date Released: Pay Out Date: Total Due: $19,501.14 Balance Due: $19,501.14 Eagerly waiting your reply I am.

After reading all of YOU ARE WRONGS posts...If you think I am just lying about this... would you like me to post the FULL POLICE REPORT on this site where BRETT WALDEN BERBERICH confessed to this entire thing? Would you like me to post the address of his *** hole apartment? What information would you like (other than all of the information already posted) to make you believe me? I saw above that one person did not purchase a car from glendale because they saw this site. Thats great.

Why don't you post your address? Freak of the week! What would posting someone's address accomplish. Move on with your life!! Concentrate on moving forward son!

YAW you probably already have billyb's address as you stole his identity once

Apparently the MadBlogger is not too sharp of a cookie as he thinks that I am the afore mentioned accused. What a moron!!

Well you are either Brett, a Glendale employee/owner or associate of some sort. Otherwise you wouldn't come here and try to defend a thief and a business that employs thieves.

Thanks for coming back to the site though, the increase in traffic you've created by bringing this thread back up is appreciated.

wrong on all three counts! I am not Brett, A Glendale employee or owner. Glendale is a great dealership and I have several cars there from Brett. There was no evidence provided that he had any record prior to becoming employed by Glendale.

You can keep defending the criminal all you want, he's still a criminal to the rest of the world.

really? and your vote counts to who???? You and the bloggers on this page are obviously uneducated morons not capable of communicating via email media. Try investing in a tab bit of education for yourself and the world will be a better place for all:)

Our votes count to people who search for Glendale Chrysler (goodcars.com) and to you obviously as you keep coming back here.

What this page has anything to do with Email I guess my uneducated ass will never know

It is unfortunate hat the recent fire at Glendale did not destroy the building with my POS Lemon Dodge Truck on the premises. Glendale is worse with the idiot Tony as service manager then they were with Matt Neubold there. I don't know where they seem to find these so called mechanical experts. My truck has been there 18 times since it was purchased in April 2008 for check engine lights and the oil filling up which has been reported 12 times to the service department and still does the same thing. It doesn't take a rocket scientist to tell you that if the oil level is increasing between oil changes there is something (water or fuel) getting into the crankcase. All you have to do is read the owner's manual! Glendale disputes the accuracy of that. I will never set foot in their dealership again and highly recommend that nobody else does. As for how they get a 5 star rating, must be Payolla because it isn't because of the service department, or more correctly the LACK OF SERVICE DEPARTMENT.

hey there, i would first like to say that the parts guys are the best. the one with the jeep hat is hot. Robair(bob) wouldn't water or fuel in the crankcase have caused damage beyond all repair to your engine? especially if you have brought it in 12 times, and why didnt you seek a second opinion at another dealer. I bet you did and do not wish to share that as you might look bad. If i had a doctor tell me i needed nothing and i was normal when i was bleeding out of my ass i would seek a second opinion from another doctor. thanks doctor number 2 btw.

You are correct in that the parts guys are great, but the Service Manager stinks. I explained all of that about fuel and water but they didn't want to buy it and even though it was seen to be increasing by Matt, all that ever was done was change the oil. Tony also said that my oil wasn't overfull. Guess he can't see where the full mark is on a dipstick! The last trip was to another Dodge Dealer who replaced all 6 fuel injectors and straightened up the sterring recall supposedly done by Glendale. I wouldn't recommend anyone take a wheel barrow to Glendale!

If you're shopping for a car, TMB highly recommends you stay away from Glenn Hyundai in Lexington Kentucky.

They said my car would be ready in 3-4 days; three weeks later I got my car back. I kept calling to check on the status, and I'd have to call and call b/c most of the time no one answered the phone. I asked them to keep me updated, but they never did. So I'd waste my time hoping someone would pick up! When I did get someone on the phone, they told me it would be ready by the end of the week, when I'd call and call to check a good time to pick up my car, that’s when they would tell me that is wouldn't be ready this week! No one was even going to call and let me know about the schedule change!! I guess their customers’ time is not important to them!!!